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Turning imagination into icing.

01244 320808 69 Bridge Street, Chester, CH1 1NW

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FAQ

Let's get this party started!

Your time is important, so here are a few notes about your Cake wishes, which should give you some peace of mind.   Click on any title to expand.  

How much notice do you need to make me a cake?

This can vary based on time of year, day of week and complexity of the cake.  We typically work between 10 – 21 days. If you need a cake with a simple design, we can sometimes fit this in with as little as 48 hours notice.  Email or if you need an urgent cake call us on 01244 320808.

I’m vegan and my family are Coeliac can you please help?

Yes, no problem. We bake gluten free and Vegan cakes in a number of flavours, also our fondant is vegan so we can still make your dream design. The cost of a vegan/ Gluten free cake is £10 more due to the cost of ingredients

Do you Deliver?

Do we ever!!  We personally deliver nationwide, and at reasonable prices. 
Delivery times are before 9.30am and after 4pm.

I love your cakes, but I don’t have a special occasion coming up. I need cake!!

Cake needs no occasion but to eat and enjoy! Visit our Everyday cake range and we can create one for you with just 48 hours’ notice.  Also if you’re peckish, you can order a slice of our cakes on both Deliveroo and Just eat.

What is the benefit of ordering with you when I can order with someone on Facebook?

To be honest, some of the people who bake from home are talented but, here are the reasons you should choose us:

Dependable, we average 10-15 calls a week of people in a panic because their cake maker has cancelled on them

Lower price – we are lower priced than most cake makers from home, the fact that we have a shop can make us seem more expensive to the eye, but this just isn’t the case.

Your cake will be fresh… many home bakers work a full-time job in the day, meaning they will make your cake over a few evenings.  Your cake should always be fresh! 

We are experts at what we do which delivers great consistency with our cakes.

I’m getting married and I don’t know where to start. Can you help? It’s all a bit much!!

Of course, we can, we average over 150 wedding cakes a year and we have a great relationship with all the venues in the Chester area and beyond. The process is stress free and here’s how we start:

Firstly, we’ll have a 15 mins telephone consultation. This is very easy going and we will be asking questions like…..How many guests? Where is the venue? When is the wedding? You know…simple stuff.

We will explain our service during the process, we want this to be stress free for you from start to finish. Once you book with us you don’t need to worry about a thing, we ligase with the venue, arrange delivery and set up and provide all allergy info for the venue and for your guests.

We know cost is at the front of everyone’s problems now and we understand this. We are offering 15% off all wedding cakes for 2022 and 2023 and 25% off delivery and set up – this is to ensure you can save a little money and if that helps you pay for other bits for the wedding then even better.

The wedding market is roughly 6 months behind due to the back log from covid, the average time people book with us before their wedding is around 6 months to a year. Don’t be scared by this we will always for you in for your special day.

There are many more questions people ask and information that people need, we are only an email or call away. We can always answer more questions and be more in depth on the phone so call us on 01244 320808 and lets start “ turning imagination into icing”.  

Please check our Terms and Conditions regarding your Cake order.